Calendar Events Not Showing Up

Last Updated: Jul 08, 2019 02:20PM CEST

If you’ve enabled calendar integration but your calendar data does’t appear in Things, here’s what you can do.

Mac

Things depends on Apple Calendar to provide calendar information to us. Since we are reliant on Apple Calendar providing details, we can’t tell why you don’t see your calendar data in Things. Any of the following steps might help:

  • Reboot your Mac.
  • Turn off calendar integration via ThingsPreferencesCalendar Events, then re-launch Things and turn calendar integration back on.
  • If you use Things Cloud (check if ThingsPreferencesThings Cloud is enabled) to backup your to-dos, try removing Things entirely from your device, then reboot, and then reinstall Things. Re-enable the calendar integration and check if the data comes through now.
  • Last but not least, you might want to try to remove your calendar accounts (especially with Google or Exchange accounts*) through System PreferencesInternet Accounts, reboot your Mac, and then add those accounts back.

* If your Exchange or Google account is being managed by your IT department, they might have set certain restrictions that prevent Apple Calendar from sending information to other apps. That’s a limitation we cannot circumvent.

iPad

Basic troubleshooting

Only follow the steps below if you are using Things Cloud to backup your to-dos! Check that ThingsPreferencesThings Cloud is enabled.

  1. Tap and hold the Things icon on your iPad until it starts to jiggle.
  2. Tap the little x to delete the app.
  3. Reboot your iPad – this is important, please don't skip this step!
  4. Install Things again.
  5. Go to ThingsPreferencesCalendar Events and enable the integration again.
  6. Connect to Things Cloud via ThingsPreferencesThings Cloud to download your data.

Depending on the size of your database, the download might take a little time. Please don't close the app while this happening and make sure your iPad is charged and has a stable WiFi access.

Advanced troubleshooting

If none of the above steps helped to fix the problem*, you might want to try to remove the problematic calendar accounts from your device and then add them back.

  1. Go to Settings app → Passwords & Accounts and delete the accounts that cause trouble. Keep in mind that this will remove all the data for this account from your iPad.
  2. Reboot your iPad.
  3. Add the accounts back, check that the calendar data appears in Apple Calendar, and then enable the calendars again in Things.

* If your Exchange or Google account is being managed by your IT department, they might have set certain restrictions that prevent Apple Calendar from sending information to other apps. That’s a limitation we cannot circumvent.

iPhone

Basic troubleshooting

Only follow the steps below if you are using Things Cloud to backup your to-dos! Check that ThingsPreferencesThings Cloud is enabled.

  1. Tap and hold the Things icon on your iPhone until it starts to jiggle.
  2. Tap the little x to delete the app.
  3. Reboot your iPhone – this is important, please don't skip this step!
  4. Install Things again.
  5. Go to ThingsPreferencesCalendar Events and enable the integration again.
  6. Connect to Things Cloud via ThingsPreferencesThings Cloud to download your data.

Depending on the size of your database, the download might take a little time. Please don't close the app while this happening and make sure your iPhone is charged and has a stable WiFi access.

Advanced troubleshooting

If none of the above steps helped to fix the problem*, you might want to try to remove the problematic calendar accounts from your device and then add them back.

  1. Go to Settings app → Passwords & Accounts and delete the accounts that cause trouble. Keep in mind that this will remove all the data for this account from your iPhone.
  2. Reboot your iPhone.
  3. Add the accounts back, check that the calendar data appears in Apple Calendar, and then enable the calendars again in Things.

* If your Exchange or Google account is being managed by your IT department, they might have set certain restrictions that prevent Apple Calendar from sending information to other apps. That’s a limitation we cannot circumvent.

Didn’t find what you were looking for?

https://cdn.desk.com/
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
Invalid characters found
/customer/en/portal/articles/autocomplete