Known Issues

Last Updated: Jan 25, 2018 06:14PM CET

This page is a list of issues we’ve identified in the latest versions of Things.

A newer version of Things has made changes to the to-dos in your Things Cloud account.

After opening Things on your device, you see an error message saying Things no longer syncs because another version has made changes to your Things Cloud account. Tap the App Store button in this dialog to go to the App Store and update Things to the newest version.

If you don’t see the update in the App Store:

  1. First, reboot your device and try updating again.
  2. If you see the update, but are unable to download it, log out of the App Store, and then log back in with the same Apple ID you used to buy the app.

Why are you seeing this message in the first place? We introduced the much-requested repeating to-dos in projects in our recent update, which made necessary a change to the database. Once all the apps are updated, they’ll continue syncing just fine.

Things 3 is Stuck in Trial Mode

After buying the app from the App Store, Things 3 on your Mac still shows the Buy button? Here’s the fix.

Still need help?

This page isn’t intended to track every known bug in Things. If you’re running into a problem that isn’t described above, let us know.

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