Changing Your Password

Last Updated: Dec 12, 2017 02:56PM CET

Here’s how you can change or reset your Things Cloud password.

Changing your password

Be mindful that after a password reset, all devices will re-download your entire database. We recommend that you do this over Wi-Fi.

You can change your Things Cloud password from inside the app’s settings. Here’s how:

Mac
  1. On your Mac, open Things.
  2. In the menu bar at the top of your screen, click Things > Preferences.
  3. Click Things Cloud > Edit Account.
  4. Type your current password to proceed.
  5. Type a new password – and once more to verify.
  6. Click Save.
  7. Open Things on any other devices you use and it will prompt you to enter this new password to continue updating your to-dos with the account.
iPad
  1. On your iPad, open Things.
  2. At the bottom of the sidebar, tap > Things Cloud > Edit Account.
  3. Type your current password to proceed.
  4. Tap Change Password.
  5. Type a new password – and once more to verify.
  6. Tap Save.
  7. Open Things on any other devices you use and it will prompt you to enter this new password to continue updating your to-dos with the account.
iPhone
  1. On your iPhone, open Things.
  2. At the bottom of the main view, tap Settings > Things Cloud > Edit Account.
  3. Type your current password to proceed.
  4. Tap Change Password.
  5. Type a new password – and once more to verify.
  6. Tap Save.
  7. Open Things on any other devices you use and it will prompt you to enter this new password to continue updating your to-dos with the account.
Watch

If you’re using Things for Apple Watch, follow the instructions in the iPhone tab above to change the password for your Things Cloud account.

Resetting a forgotten password

If you forget your Things Cloud password, you can reset it to something new. Here’s how:

Mac
  1. On your Mac, open Things.
  2. In the menu bar at the top of your screen, click Things > Preferences > Things Cloud.
  3. If Things Cloud is on, click the switch to turn it OFF.
  4. Click the switch to turn Things Cloud back ON.
  5. Click Log In.
  6. Enter the email address you used when setting up your account.
  7. Click Forgot Password?.
  8. Click OK.
  9. Check your email for instructions on how to reset your password.
  10. Enter the new password into the Things Cloud settings on your Mac.

The next time you go to the Things Cloud settings on any of your other connected devices, you'll be asked to enter the new password.

iPad
  1. On your iPad, open Things.
  2. At the bottom of the sidebar, tap > Things Cloud.
  3. If Things Cloud is on, tap the switch to turn it OFF.
  4. Tap the switch to turn Things Cloud back ON.
  5. Tap Log In.
  6. Enter the email address you used when setting up your account.
  7. Tap Forgot Password?.
  8. Tap Okay.
  9. Tap Send.
  10. Check your email for instructions on how to reset your password.
  11. Enter the new password into the Things Cloud settings on your iPad.

The next time you go to the Things Cloud settings on any of your other connected devices, you'll be asked to enter the new password.

iPhone
  1. On your iPhone, open Things.
  2. At the bottom of the main view, tap Settings > Things Cloud.
  3. If Things Cloud is on, tap the switch to turn it OFF.
  4. Tap the switch to turn Things Cloud back ON.
  5. Tap Log In.
  6. Enter the email address you used when setting up your account.
  7. Tap Forgot Password?.
  8. Tap Okay.
  9. Tap Send.
  10. Check your email for instructions on how to reset your password.
  11. Enter the new password into the Things Cloud settings on your iPhone.

The next time you go to the Things Cloud settings on any of your other connected devices, you'll be asked to enter the new password.

Watch

If you’re using Things for Apple Watch, follow the instructions in the iPhone tab above to reset the password for your Things Cloud account.

The password reset link will be valid for 60 minutes after it has been sent to you. If you're not seeing the password reset email in your email inbox within a few minutes, please also check your Spam/Junk/Trash folders.




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